The Low Effort Advantage
UK motor insurers are forecast to spend £1.08 for every £1 they earn in premiums this year.
by: Stuart CorriganPublished on: 28/08/2026UK motor insurers are forecast to spend £1.08 for every £1 they earn in premiums this year. So understandably, everyone is looking for ways to reduce claims costs. But here’s one place I’d look...
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One original essay each week on the strange behaviour of customers, the assumptions leaders rarely question—and how low-effort service creates loyalty and profit. No generic management tips. Just ideas that may change how you see your organisation.