For Leaders

Bring Me

Your Problem.

Repairs. Voids. Allocations. Capital works.

Backlog. Chasing. Complaints. Cycle Time. Productivity.

You know the problem. Let's look at what's causing it.

Bring me one issue you're wrestling with and we'll spend 30 minutes looking at what's happening, what might be causing it, and where I'd start looking.

No slides.

No generic presentation.

No sales pitch disguised as a "discovery call."

Just your problem.

Step 1 icon

No slides.

Step 2 icon

No generic presentation.

Step 3 icon

No sales pitch disguised as a "discovery call".

Just your problem.

30 minutes. No obligation. No generic presentation.

30 Minutes

A focused conversation.

Your Problem

You bring the issue that's causing you grief.

a Fresh Perspective

I'll ask questions and look at it through a Low Effort lens.

Practical Next Steps

You'll leave with ideas on what to investigate or change.

Common Problems

We Look At

Every operation is different. Here are some of the issues leaders often bring to these conversations.

  • Repairs, cases or jobs that keep coming back
  • Voids, backlogs or work taking too long to complete
  • Tenants or customers repeatedly chasing for answers
  • Demand continually exceeding available capacity
  • Targets being hit while the customer experience gets worse
  • Too many handovers between teams, contractors and specialists
  • Major projects running late
  • Changes that look good on paper but don’t survive contact with the real work

The Low Effort People

We help organisations

make things easier.

We work with leaders to reduce customer effort, lower costs, and improve outcomes — by focusing on the work, not just the people.

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Registered in Scotland under company number SC787331.

Registered office: The Old Station Cowdenburn, Lamancha, West Linton, Borders, Scotland, EH46 7BD.

Descartes Consulting Limited and service providers, including Calendly, process information needed to manage appointments. Do not submit sensitive, financial, medical, pension or other confidential information through booking forms. All content is for general business and educational purposes only and is not legal, financial, pension, tax, actuarial or other regulated advice. Results are not guaranteed, and viewing, booking or contacting us does not create a consulting relationship. Where disclosed, content may be sponsored or contain affiliate links, and we may receive payment, benefits or commission at no extra cost to you. This does not guarantee suitability, and views expressed remain our own. Case studies are illustrative, relate to specific circumstances and do not guarantee similar results. Figures should be read with the stated methodology, period, baseline, conditions and verification status and may not be independently audited.