New free book reveals

HOW A HOUSING REPAIRS TEAM GOT TWICE AS MUCH DONE WITH THE SAME WORKFORCE.

A remarkable story about what happened when a repairs team stopped looking for more people — and started changing how the work worked.

First Name *

Last Name *

Work Email *

Which of these is the biggest challenge for your repairs service? *

Completing more repairs first time

Increasing output with existing resources

Reducing the cost of repairs

Improving tenant satisfaction

Something else / just interested

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Book cover: Housing Repairs ER by Stuart Corrigan and Neil Alexander

Customer experience

Fewer visits. More first time

fixes. Happier customers.

Capacity

More repairs completed,

with fewer operatives.

Cost

Less wasted stock. Fewer

journeys. Lower overall spend.

"This isn’t a textbook. It’s a real story about what happens when you stop assuming, start looking, and ask a different question: what if the capacity is already there?"

Stuart Corrigan

Registered in Scotland under company number SC787331.

Registered office: The Old Station Cowdenburn, Lamancha, West Linton, Borders, Scotland, EH46 7BD.

General information only, not legal, financial or other regulated advice. Results from case studies depend on their circumstances and are not guaranteed. See our Disclaimer.