The Low Effort Advantage
Last week I travelled to London on the overnight sleeper.
by: Stuart CorriganPublished on: 06/09/2026Last week I travelled to London on the overnight sleeper. I use it because I know something important: Bad news is stressful, not knowing is often worse...
When Everything Is A Priority
by: Stuart CorriganPublished on: 02/09/2026When everything is a priority, that could be your problem. Especially if you’re staring at a backlog wondering why everyone is busy but nothing moves.
The Accidental Failure Demand Factory In Your Business
by: Stuart CorriganPublished on: 20/07/2026The dashboard says on target. The team says exhausted. Customers say satisfied — then describe the service as slow and full of chasing.
AI Is the Amplifier, Not the Starting Point
by: Stuart CorriganPublished on: 11/07/2026Point AI at a broken process and you don't fix the mess. You scale it. AI is the amplifier, not the starting point — and the order that makes it cut cost.
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One original essay each week on the strange behaviour of customers, the assumptions leaders rarely question—and how low-effort service creates loyalty and profit. No generic management tips. Just ideas that may change how you see your organisation.