The Low Effort Advantage
The Boss Who Wanted Dragon Status But Ran Out of Puff
by: Stuart CorriganPublished on: 21/09/2026What a housing association, a Dragon's Den-style playback, and Toyota taught me about status.
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How to Become the Boss People Want to Work for
by: Stuart CorriganPublished on: 20/09/2026And go to fewer meetings.
Leaders spend remarkably little time at the front line.
by: Stuart CorriganPublished on: 06/09/2026Leaders spend remarkably little time at the front line. I recently asked one senior leader why. His answer surprised me...
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There's a specific thing we do when a leader asks us to help them
by: Stuart CorriganPublished on: 02/09/2026There’s a specific thing we do when a leader asks us to help them reduce a backlog fast. We don’t add people. We stop this one simple thing.
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One original essay each week on the strange behaviour of customers, the assumptions leaders rarely question—and how low-effort service creates loyalty and profit. No generic management tips. Just ideas that may change how you see your organisation.