The Low Effort Experiment

Leaders spend remarkably little time at the front line.

September 06, 2026•1 min read

Leaders spend remarkably little time at the front line.

I recently asked one senior leader why.

His answer surprised me:

“I’m scared I simply wouldn’t know what to do when I got there.”

So I made this.

25 tiny things any leader can do at the front line.

Pick one.

Spend an hour.

See what your management reports can’t.

Subscribe to The Low Effort Advantage for Tuesday’s full article: Why Loyalty Is Too Important to Be Bought.

https://www.linkedin.com/newsletters/the-low-effort-advantage-7115709448672657409/

If you want to learn more about creating loyalty through low-effort design, I’ve put the book link below.

New book is on Amazon and is a best seller. https://amzn.eu/d/0d3beYkk

Or You can get a free copy here:

www.loweffort.com/claimser

If the problem is urgent, our two-day Claims Workshop will help you identify the core constraint in your operation and build a practical plan to resolve it within 90 days:

Book a call: https://nobacklog.co.uk/claims

Stuart Corrigan
Stuart writes about the strange psychology of customers—and the organisations that serve them. As founder of Descartes Consulting, he helps organisations increase profits and reduce costs by building customer loyalty through lower-effort experiences. During his 27-year career, Stuart worked alongside John Seddon for 20 years and served as Commercial Director of Goldratt UK. He has a degree in psychology, a postgraduate qualification in social psychology and a master’s degree in Lean Thinking.
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