The Low Effort Advantage
Would you like customers to be more loyal and cost less to serve?
by: Stuart CorriganPublished on: 21/09/2026Put in your numbers. See what the chasing is costing you.
Britain Has a Productivity Problem.
by: Stuart CorriganPublished on: 12/09/2026For years economists have worried about Britain’s productivity. GDP. GVA. Output per hour. Productivity is still barely moving. We can fix it by lunch.
She flew 6,000 miles to fix a pension problem.
by: Stuart CorriganPublished on: 07/09/2026Have you ever flown 6,000 miles to prove you’re not dead? One woman had to. Here’s why.
Last week I travelled to London on the overnight sleeper.
by: Stuart CorriganPublished on: 06/09/2026Last week I travelled to London on the overnight sleeper. I use it because I know something important: Bad news is stressful, not knowing is often worse...
ThinkingSystemsloweffortoperationalefficiency
Subscribe To The Low Effort Advantage
One original essay each week on the strange behaviour of customers, the assumptions leaders rarely question—and how low-effort service creates loyalty and profit. No generic management tips. Just ideas that may change how you see your organisation.